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NERAK DESIGNS LLC PRIVACY POLICY
Last updated: October 31,2024
This privacy policy is meant to help you understand what data NerakDesigns.com and its related pages (the “Website” or “Site”) collect when you use the Website, why we collect it, what we do with it, and how we protect it. Nerak Designs, which owns and operates the Website, is committed to ensuring that your privacy is protected. This is important, so we hope you will take time to read it carefully.
The terms “we,” “our,” and “us,” in this Privacy Policy refer to Nerak Designs. “You” and “your” refer to you as a user of the Website.
BY USING AND/OR PARTICIPATING IN/ON THE SITE, YOU SIGNIFY THAT YOU HAVE READ THE TERMS IN THIS PRIVACY POLICY AND AGREE TO BE BOUND BY, AND COMPLY WITH, THEM. IF YOU DO NOT AGREE TO BE BOUND BY, AND COMPLY WITH, THESE TERMS, PLEASE PROMPTLY EXIT THE SITE.
Communications through WIX eCommerce
Nerak Designs is hosted by the WIX.com platform. WIX.com provides us with an online ecommerce platform that allows us to create our site and sell our products and services to you. Your data will be stored on WIX.com and its affiliated partners databases. You may view the WIX Privacy Policy at https://www.wix.com/about/privacy.
Communications with Nerak Designs LLC
What Data Do We Collect Including Information you give us and information we passively collect
We receive, collect, and store all information you enter on our website during the order entry and order management processes, and all information offered by you via email, postal mail, telephone, text, or in any other way. Categories of collected data may include, but would not be limited to:
Demographics needed to process you order; examples include name, delivery address, email etc.
Information exchanged via email; examples include current shipping status, procedural requests, etc.
Information exchanged via telephone: examples include procedural requests, contact information changes etc.
At the present time Nerak Designs does not offer membership services. If we decide to do so in the future those services will be storing internet protocol (IP) addresses used to connect your computer to the internet, login information, e-mail addresses, passwords, computer and connection information and purchase history.
We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information including name, email, communications text, payment details including payment information, comments, feedback, product reviews, recommendations, and personal profile.
While you are shopping, Nerak Designs may collect non-personal information about our website traffic and usage patterns from technology such as Cookies (discussed in more detail below) and Web Beacons.
Web Beacons
Web Beacons (sometimes called single-pixel gifs) allow us to count users who have visited certain web pages. Web Beacons are not used to access your personally identifiable information; they are a technique we use to compile aggregated statistics about usage of our Website. Web Beacons collect only a limited set of information including a cookie number, time and date of a page view, and a description of the page on which the Web Beacon resides.
It's important to note that third-party services, such as Google Analytics or other applications offered through the Wix App Market, placing cookies, or utilizing other tracking technologies through WIX´s services, may have their own policies regarding how they collect and store information. As these are external services, such practices are not covered by the Wix Privacy Policy.
Cookies
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If you are unfamiliar with the concept of cookies you may to visit https://allaboutcookies.org to learn more.
Nerak Designs LLC is hosted by the WIX.com platform. This platform uses cookies. Currently, Nerak Designs LLC does not employ any other cookies other than those employed by the WIX ecommerce platform. These cookies allow Nerak Designs LLC to offer complete and streamlined order entry and shipment processing. In addition, many of these cookie types are essential to maintaining a high level of security during the information exchange process.
Your cookie options:
When you first visit NerakDesigns.com you will be presented with a cookie banner. All subsequent visits will no longer display the banner (see cookie widget below). The cookies that our site does use are collected into purposeful categories. The most important category is Essential Cookies. Examples of uses for Essential Cookies include:
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To save information required for the website to function properly
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To help prevent interference from third party cookies placed on your device by an outsider
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To remember a user's login information
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To provide security measures to authenticate users
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To prevent fraud
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To protect you as you interface with the server
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To ensure that the contents of a shopping cart are remembered as a user moves from page to page
To see all cookie categories, you can click on the “Settings” link in the cookie banner. There, you may accept or decline any category except for Essential Cookies. Essential Cookies cannot be declined by any user. Other options on the banner allow you to Accept all cookie categories, Decline all cookie categories, or close the cookie banner which results in the status you left in the “Settings” window.
Cookie Widget: All subsequent visits will no longer display the cookie banner. Instead, there will be a cookie widget displayed in the lower left corner on each page. By clicking on the widget, the cookie categories will be displayed again and you will be allowed to change your choices (except, of course, for the Essential Cookies). A brief description of each cookie category can be found under “Settings”. There are also several websites available that may be helpful in understanding cookie categories.
Why do we collect your data and how we use it
We collect and use personal and non-personal information for the following purposes:
To provide order entry, shipping, and all other associated services;
To provide our users with ongoing customer assistance and technical support;
To be able to contact our visitors and users with general or personalized service-related notices and promotional messages;
To communicate with you via our chat box.
To send marketing, promotional, and advertising materials, including information relating to our products
To detect and protect against malicious, deceptive, fraudulent, or illegal activity, including violation of our policies and terms and conditions, security incidents, and harm to the rights, property, or safety of our company and our users, employees, or others.
To comply with any applicable laws and regulations.
To debug, identify, and repair errors that impair the existing intended functionality of our website.
To comply with our legal or regulatory obligations, to establish or exercise our rights, and to defend against a legal claim.
To create aggregated statistical data and other aggregated and/or inferred non-personal information, which we may use to provide and improve our respective services;
The personally identifiable information you provide to Nerak Designs LLC will be used to process your order or communicate with you. You will be contacted by Nerak Designs LLC if there is any problem with your order.
Also, we may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to comply with applicable national laws, and any agreement we may have with you. For these purposes we may contact you via email, telephone, text messages, and postal mail, depending on the contact information we have for you.
Changes to your personal information stored on the Nerak Designs LLC server
If you would like to: access, correct, amend, or delete any personal information we have about you that exists on the Nerak Designs LLC server, you are invited to contact us at NerakDesignsJewelry@gmail.com, or send us postal mail to: Nerak Designs LLC. P. O. Box 22700. 901 Broadway, Nashville, TN, 37202.
You may also designate an authorized agent to submit a request on your behalf. Depending on the nature of the request, we may authenticate the request by requesting additional information or documentation, such as account related information, billing information used to purchase paid Services and the submission of specific documents.
How we store your data
All the data passed to Nerak Designs LLC from WIX ecommerce, and all the data provided by, and collected about, you will be stored on our server with cloud storage and with up-to-date software and internet protection services.
No method of transmission over the internet, or method of electronic storage, is fully secure. While we use reasonable efforts to protect your personal information from unauthorized access, use, or disclosure, we cannot completely guarantee the security of your personal information. In the event that we are required by law to inform you of a breach to your personal information, we may notify you electronically, in writing, or by telephone, if permitted to do so by law.
We retain your personal information for only as long as necessary to fulfill the purposes outlined in this Privacy Policy, including for the purposes of satisfying any legal, accounting, or reporting requirements, unless a longer retention period is required or permitted by law. To determine the appropriate retention period for personal information, we consider the amount, nature, and sensitivity of the information, the potential risk of harm from unauthorized use or disclosure of the information, the purposes for which we obtained the information and whether we can achieve those purposes through other means, as well as applicable legal requirements.
See “Changes to your personal information” below.
Nerak Designs does not knowingly collect, use, sell or share the Personal Information of children under the age of 16.
Privacy Policy Updates
We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the Website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.
Contact Us
If you have any questions about this Privacy Policy, please contact us at NerakDesignsJewelry@gmail.com.
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